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Frequently Asked Questions

We've answered almost every question we get right here. Give it a read before you call.

What are epoxy floors?

Epoxy floors, otherwise known as polymer flooring systems, are created by combining two or more chemical ingredients applied to a concrete surface that harden or “cure.” The result is a flooring system that is durable, chemically resistant, easy to clean, anti-slip and anti-dusting. We use industrial/professional-grade floor coatings.

This is NOT a DIY system. The kits sold at the big-box stores consist mostly of paint, not epoxy, and only provide a thin coat, which leads to a high risk of peeling within 1 to 2 years.

How long will it take?

This is a 2 to 3 day project.

Day 1:

  1. The entire floor is degreased to remove oily spots and the perimeter is taped off.
  2. The floor is etched with a special bonding degreaser formula and scrubbed.
  3. The floor is neutralized and flushed. (Grinding or shot blasting may be required — see below.)
  4. The floor is prepped for surface repairs if needed. No charge for hairline cracks, chips, etc.
  5. A concrete primer coat is added for further bonding adhesion.
  6. The floor is ready for the epoxy.
  7. The entire floor is blown out to remove dust and inspected.
  8. The epoxy with decorative chips is applied, with anti-slip aggregate as needed.
  9. The floor is taped off and left to dry to a beautiful semi-glossy finish.

Day 2:

  1. The entire floor is blown out again and inspected.
  2. The final coat of polyurea / polyaspartic (the #1 topcoat on the market) is applied for a high-gloss, longer-lasting finish.

Day 3: the floor may need an additional day after Day 2 due to weather/dampness (typically only in winter); also, if a Moisture Vapor Barrier is used on Day 1, it becomes a 3-day project.

How long before it will be dry?

It's important to allow sufficient drying time. In 48 hours the floor will be dry enough to place items back into the garage. It takes 72 hours before it is safe to park a car on the floor.

What do I need to do to prepare for the epoxy job?

The garage must be empty upon arrival — for insurance reasons we can't move items. The only exception is a fridge or washer/dryer that needs to be dollied out — we can help, but they must be disconnected first (our crew can't disconnect appliances such as a gas dryer due to liability). Please make sure the fridge is empty and has no glass items in it, and have an extension cord ready. We will not move these items through a doorway — only outside the garage door. Please let us know before we start so we can bring a dolly.

Water softeners — we work around them; we do not disconnect them. If you want it removed, do it yourself or contact the water-softener company. We do not come back to put items away. Items off the ground on shelves or overhead racks are not a problem.

I have a custom home and I'm not sure what size the garage floor is?

Custom homes are typically built with larger-than-standard garages. Our pricing is based on standard tract-home sizes. As a rule of thumb (± 50 sq ft): a 2-car is around 400 sq ft, a 3-car around 600 sq ft, and a 4-car around 800 sq ft. Take a measurement and give us a call for an estimate if the floor is over 850 sq ft.

What about the part of my garage floor that is exposed to the sun?

This is a non-issue because we use a 100% UV polyurea. You can coat right up to the expansion joint with no problem. If you'd rather not see that section from outside, we can cut it off where the garage door comes down — although we highly recommend going out to the main expansion joint that separates the garage floor from the driveway. Some garages have a lip where the door comes down; in that case we go to the end of the lip.

Why use a professional installer?

Concrete preparation is the key to a successful installation. Current concrete conditions must be inspected by a professional to determine the best preparation method. Existing coatings or curing agents may need to be completely removed, and imperfections in the substrate will be mimicked or magnified by sealing over them. Proper leveling, crack and joint repair, and patching with compatible materials is necessary to reduce or eliminate the appearance of substrate imperfections.

Polymer coatings require special handling and safety equipment. A professional installer has working knowledge of the products they recommend — the reactive properties, mixing-ratio tolerances, temperature and humidity ranges, and compatibility with other chemicals present are all critically important.

Other companies say they can do an epoxy job in 1 day?

Watch out. There are newer products on the market designed to dry quicker than the 100% solid epoxy that has been used for over 30 years. These are largely designed to cut down on labor and cut corners. Don't be fooled — if someone is speaking in technical product terms and sounds like a rocket scientist, be cautious.

These 1-day products are cheaper than what we use, yet these contractors often charge more. Many of these companies have only been around a couple of years while claiming decades in business — look up their license info to see how long they've really been operating.

Why do companies grind the surface even if there's nothing to grind off?

Diamond grinding is the “old school” way of preparing concrete and — for residential — is a great way for the competition to charge a lot more money. Are there times a floor needs to be ground down? Absolutely. We use a shot blaster or diamond grinder for situations such as:

  1. The residential floor has existing epoxy with a topcoat that is peeling.
  2. The floor has glue residue from pre-existing carpet, rubber or tile.
  3. The home is very old and full of oil stains — we'd need to inspect it.
  4. All commercial jobs where machinery weighs more than 15,000 lbs.
  5. The customer requests the floor be shot blasted.

We charge extra for shot blasting or diamond grinding when it's genuinely needed. But the bulk of our residential work is a 2–4 car garage under 10 years old with concrete in excellent-to-fair condition — where the heaviest thing that ever enters is your car. We've never had a floor peel up, and we back our work with our warranty. Note that diamond grinders can create swirls in the concrete, especially with an inexperienced operator or new concrete.

Can you fill in the expansion joints?

Not recommended. Expansion joints exist for a couple of reasons: they're designed to absorb cracks, and to drain water and collect dirt/dust. If you fill them in, chances are they'll crack over time — especially with ground movement. Look closely at most expansion joints and you'll see they already have cracks. It doesn't matter what you fill them with; they may crack down the road.

Why does epoxy sometimes get a bad name?

There are a few reasons:

  1. A non-professional company or a DIY big-box kit was used. Those kits are essentially garage paint with about 5% epoxy solids — a single thin coat that begins to peel after 1–2 years or from hot tire marks. We use 100% solid epoxy plus primer and top coat, and we know how to properly install it.
  2. Does epoxy fade or yellow over time? Only if the contractor uses a poly that isn't 100% UV protectant. This is a non-issue for contractors like us that use polyurea — it doesn't fade.

Some one-day systems are cheaper products that haven't been around long enough to prove longevity, yet some contractors charge more for them despite less labor.

What about moisture issues?

All concrete slabs contain some moisture, and the epoxy products we use will withstand it. Out of thousands of garage floors, we've only seen a couple of moisture issues result in lifting. The first sign of a moisture problem is white powder (efflorescence) coming up through the slab after it rains or when you wash out the garage — typically isolated to a small area. It's most commonly caused by poor drainage, and more rarely by a broken pipe under the slab.

We can resolve isolated areas with a moisture-barrier product. If the moisture issue covers most of the garage, epoxy flooring isn't the solution and we'd recommend concrete polishing with added color dye instead. Some competitors push a moisture barrier as a must-have, costing customers hundreds extra. It's a rare issue, we spot it before starting, and we only charge for the material.

Why go with a flake system rather than a solid color for a garage floor?

We do not recommend a solid-color epoxy floor for garages — the only exception is a brand-new build with a pristine concrete slab. With solid color, all imperfections are on full display (dips, divots, spider cracks), and it's very slippery even with medium grit added. The flake system not only acts as a slip resistor but also hides the imperfections of the concrete floor. We won't do a solid color on older garage floors riddled with cracks — it simply won't look good.

Tiny spider cracks

If you have a new-construction home (under 3 years old) with lots of tiny spider cracks in the concrete and it's still under builder warranty, the builder should either refloat your concrete or pay for an epoxy coating. We do not refloat concrete floors — when we epoxy, we do our best to fill cracks, but cracks so small you can't see them until the epoxy is applied are not an issue with the coating. Trying to patch these can result in a slightly different color, since each batch of epoxy cures slightly differently. Hairline or larger cracks are a different matter.

What forms of payment do you accept?

We don't take a dime until the job is completed for standard garage floors. For commercial jobs over 2,000 sq ft we create a payment plan with a 10% deposit. We coordinate payment on the final day and accept check, cash and major credit cards.

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Warranty — what's not covered?

Examples of what's not covered under our warranty:

  • Self-induced damage — dropping workout weights, spilling something corrosive and leaving it, or scraping the floor with sharp metal objects (steel cabinets, gun safes, etc.).
  • Battery acid from golf carts — service golf carts outside of the garage.
  • Moisture issues — even with a moisture vapor barrier, a serious underlying issue isn't covered. Resolve root causes (drainage in flower beds, leaky fixtures, leaking pipes under concrete).
  • Removing cabinets, a safe or a water softener after install — we charge to come back and coat the areas that weren't coated up front.
  • Small patches not covered under warranty are typically $100–$150 to help with gas, time and labor.
  • Cracks that happen after installation — epoxy doesn't crack concrete; ground movement does. Coating cracks are extremely rare.
  • Do not use plastic tarps, carpet or rubber mats on top of the epoxy for 30+ days — they create condensation underneath and cause white discoloration over time.
  • Epoxy isn't like paint — patch work will not be a perfect color match, as epoxy is manufactured in batches and temperature/humidity affect the cured color.

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